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Some customers in the US may have experienced intermittent issues in the console from 05:15 UTC for up to 30 minutes. This was due to a faulting web server which has now been replaced. No data or processing was affected during this time.
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A stalled routine deployment been identified and rectified. Cycles are now running normally. No data was affected during this brief period.
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A fault has been identified on one of our webservers. The server in question has now been terminated.
No data was effected during this incident.
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We experienced an issue with one of the Cyclr Job Schedulers on the EU Instance that resulted in its system clock being set to a time in the future. This resulted in Cycles that retrieved new and updated data not retrieving any data, and for some Account Connectors not to correctly obtain new Access/Refresh Tokens. We completed resolving these issues at 14:13 GMT with Cycle LastSuccessfulRunDates being set correctly so that no data should have been missed, and Access/Refresh Tokens being adjusted so that new Tokens would be retrieved.
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