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EU Transaction Processing

» Published on Thu, 04 Aug 2022 14:13:00 +0000

  • Resolved

    We experienced an issue with one of the Cyclr Job Schedulers on the EU Instance that resulted in its system clock being set to a time in the future. This resulted in Cycles that retrieved new and updated data not retrieving any data, and for some Account Connectors not to correctly obtain new Access/Refresh Tokens. We completed resolving these issues at 14:13 GMT with Cycle LastSuccessfulRunDates being set correctly so that no data should have been missed, and Access/Refresh Tokens being adjusted so that new Tokens would be retrieved.

    » Updated Thu, 04 Aug 2022 14:13:00 +0000

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